Legal Document

FCasino Terms & Conditions — Learn about your rights and responsibilities in detail

Please read these terms before using fcasino. Written in plain language, they are designed to protect the interests of both you and us.

Last Updated: January 1, 2026

Main Contents

Key highlights of fcasino's Terms & Conditions at a glance

Account & Age Verification

You must be at least 18 years old to open an account at fcasino. Each person is allowed to hold only one account.

Deposit & Withdrawal Policy

All financial transactions must be made through the designated payment methods. KYC must be completed before any withdrawal can be processed.

Bonus & Promotion Terms

Each bonus offer comes with its own wagering requirements. Please read the relevant terms before accepting any bonus.

Account Security

You are responsible for keeping your login credentials confidential. fcasino will never ask for your password by phone or email.

Prohibited Activities

Any attempt to commit fraud, operate multiple accounts, or abuse bonuses will result in account suspension.

Responsible Gaming

Fcasino offers deposit limits, self-exclusion, and cool-down options. If you feel you have a problem, please seek support.

1General Terms & Acceptance

By using the fcasino website or app, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you disagree with any of these terms, please refrain from using fcasino's services.

These Terms & Conditions constitute a legally binding agreement between fcasino and all registered members of the platform. The platform operates under an international license, and all activities are conducted in compliance with applicable regulations.

Fcasino reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

Fcasino is strictly for adults (18+). Use by minors is prohibited and may be subject to legal penalties.

2Account Registration & Verification

To create an account on fcasino, you must provide accurate and complete information. Opening an account with false details is a violation of these terms and may result in account closure.

Each person may hold only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and any accumulated bonuses will be forfeited.

As part of the KYC (Know Your Customer) process, you will need to submit one of the following documents:

  • National ID Card (NID)
  • Valid Passport
  • Driving License (as proof of age)
  • Birth registration certificate (where applicable)

Large withdrawals will not be processed until KYC is completed. fcasino reserves the right to initiate KYC verification even before registration is complete.

3Financial Transactions — Deposits & Withdrawals

Fcasino accepts deposits via Mobile Pay, Nagad, and Rocket. Transactions via supported cryptocurrency methods (USDT, BTC) are also available.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay৳100৳5005–15 Minutes
Nagad৳100৳5005–15 Minutes
Rocket৳100৳5005–30 minutes
USDT (TRC20)$5$101–3 hours

Withdrawal requests will only be sent to the same payment method used for the original deposit. Transfers to third-party accounts are not permitted.

Fcasino does not charge any deposit or withdrawal fees. However, your payment provider may apply their own charges — fcasino is not responsible for those.

4Bonuses & Promotional Offers

Fcasino regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the offer page.

The following general rules apply to all bonuses:

  • A specified wagering (rollover) requirement must be met before bonus funds can be withdrawn.
  • Claiming multiple bonuses at the same time is not allowed — unless stated otherwise in the specific offer.
  • Bonuses are for personal use only and cannot be transferred to another user.
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
  • Expired bonuses will be removed automatically.

Fcasino reserves the right to modify, suspend, or cancel any bonus offer at any time. In any dispute relating to an active bonus, fcasino's decision shall be final.

5Betting Rules

Before placing a bet on fcasino, please read the specific rules for the relevant game or event. General betting rules are outlined below:

  • Once confirmed, a bet cannot be changed or cancelled — except in markets where a cash-out option is available.
  • Fcasino reserves the right to void any bet placed at abnormal odds due to a technical error.
  • If an event is cancelled in Sports Betting, the bet amount is generally refunded.
  • Fcasino is not responsible for disconnections that occur during live betting.
  • Maximum bet amounts may vary depending on the game and market.

Casino games use a Random Number Generator (RNG). Each spin or hand is completely independent — previous outcomes have no influence on future results.

6Prohibited Activities

The following activities are strictly prohibited on the fcasino platform. Any proven involvement in these activities will result in permanent account closure:

  • Multiple Accounts: Operating two or more accounts on behalf of the same person.
  • Bonus Abuse: Claiming bonuses under multiple identities or using bonus hedging strategies.
  • Fraudulent Payment: Use of stolen or unauthorized payment methods.
  • Software Manipulation: Attempting to access or tamper with fcasino's systems.
  • Money Laundering: Using the platform for money laundering purposes.
  • False Identity: Operating an account using another person's information.

In cases of such violations, fcasino reserves the right to forfeit the relevant balance and accumulated rewards, and to notify law enforcement authorities if necessary.

7Privacy & Personal Information

Fcasino is committed to protecting your personal information. Data we collect is used solely to provide platform services, complete KYC verification, and meet applicable legal obligations.

Your information is never sold or shared with third parties — except where required by law. For more details, please see our Privacy Policy Read.

You are responsible for the security of your account. If anyone claiming to be an fcasino staff member asks for your password or OTP, it is a scam — fcasino will never request such information.

8Responsible Gaming Policy

Fcasino believes gaming should be a source of entertainment — not a solution to financial problems. That's why we offer the following responsible gaming features:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Cooling-off Period: Temporarily disable your account for a set period of time.
  • Self-Exclusion: Permanently deactivate your account for a period of 6 months to 5 years.
  • Reality Check: Sending you periodic reminders of how long you've been playing.

For more details, please visit our Responsible Gaming View page.

9Account Suspension & Closure

Fcasino reserves the right to suspend or permanently close an account under the following circumstances:

  • Violation of any provision of these Terms & Conditions.
  • Submitting incomplete or false KYC information.
  • Suspicious financial transactions.
  • As per applicable legal guidelines.
  • At the user's own request.

Before closing an account, fcasino will review the account balance. Any valid balance will be returned — however, it may be forfeited in cases of violations.

10Limitation of Liability

Fcasino accepts no liability for the following:

  • Bets may be cancelled or disrupted due to an internet connection failure.
  • Delays or failures caused by third-party payment services.
  • Issues with the user's own device or browser.
  • Service temporarily unavailable due to an unexpected technical error.
  • Account credentials stolen due to user negligence.

Fcasino is committed to maintaining high service standards and resolving any technical issues promptly.

11Changes to Terms & Contact

Fcasino may update these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or disputes regarding these terms, please contact fcasino's customer support. Our email: support@fcasino.app

These terms have been written in Bengali for the convenience of Bangladeshi users. In the event of any linguistic ambiguity, the English version shall take precedence.

General FAQ

fcasino's customer support is available 24/7, every day of the week. You can reach us through: (1) Live Chat — click the chat icon at the bottom corner of the website or app and an agent will join, typically within 2–3 minutes; (2) Email: support@fcasino.app — best for complex issues, with responses within 24 hours; (3) Telegram support channel — for quick replies. For urgent issues, Live Chat is the fastest option.

If the app won't open or is asking for an update, follow these steps: (1) Start by restarting your phone and trying again — this often resolves temporary glitches; (2) If you see an update prompt, download the latest APK from fcasino's official download page (/download) — do not download from third-party sources; (3) Before installing the app, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps"; (4) If the issue persists, clear the cache and data, then reinstall the app; (5) If you're still having trouble, use the browser version of the fcasino website or reach out to support via live chat.

Read all the terms? Now Start Playing

Fcasino's Terms & Conditions are clear and fair. We want you to play informed and stay safe. Open an account today and claim your welcome bonus.

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